FAQ'S

Frequently Asked Questions (FAQs)

1. How can I place an order?

To place an order, simply browse our collections, add your desired items to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

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2. What payment methods do you accept?

We accept a variety of payment methods, including:

• Credit and debit cards (Visa, MasterCard, American Express)
• PayPal
• Other secure payment options (if applicable)

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3. Do you offer international shipping?

Yes, we offer international shipping. Shipping fees and delivery times vary depending on the destination. For more details, please refer to our Shipping Policy.

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4. How can I track my order?

Once your order has been dispatched, you will receive a confirmation email with a tracking number and a link to track your shipment.

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5. Can I change or cancel my order?

Orders can be changed or canceled within 24 hours of placement. Please contact our customer support team at contact@addiogroupcompanies.com or call +44 7414 218278 for assistance.

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6. What is your return policy?

We accept returns within 30 days of purchase for items in their original condition. For detailed information, please refer to our Returns and Refunds Policy.

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7. What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact us immediately at contact@addiogroupcompanies.com or call +44 7414 218278. We will arrange a replacement or refund.

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8. How can I contact customer service?

You can reach our customer service team via email at contact@addiogroupcompanies.com or by phone at +44 7414 218278. Our team is available to assist you with any inquiries.

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9. Do you offer discounts or promotions?

Yes, we frequently offer discounts and promotions. Subscribe to our newsletter to stay updated on the latest offers.

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10. Is my personal information secure?

We take your privacy seriously and ensure that all personal information is securely stored and processed. For more details, please review our Privacy Policy.

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If you have any additional questions, feel free to contact us. We are here to help!